{"id":5951,"date":"2026-10-14T11:17:10","date_gmt":"2026-10-14T11:17:10","guid":{"rendered":"https:\/\/triptolia.com\/gpdr\/"},"modified":"2026-10-14T11:27:05","modified_gmt":"2026-10-14T11:27:05","slug":"gpdr","status":"publish","type":"page","link":"https:\/\/triptolia.com\/en\/gpdr\/","title":{"rendered":"GPDR"},"content":{"rendered":"\t\t
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Privacy Notice on the Protection of Personal Data<\/h1>

1. Data Controller<\/h2>

Within the scope of the Turkish Personal Data Protection Law No. 6698 (\u201cKVKK\u201d), Triptolia, operating under the Triptolia brand (\u201cTriptolia\u201d or the \u201cCompany\u201d), processes your personal data in its capacity as data controller.<\/p>

At Triptolia, we attach importance to the privacy and security of your personal data and aim to process, store, and protect such data in accordance with KVKK and other applicable legislation.E-mail:<\/strong> info@triptolia.com<\/a><\/p>

2. Personal Data We Process<\/h2>

While you use Triptolia services, create an account, make a reservation, stay at a property, create a listing, or contact us, we may process certain categories of personal data.<\/p>

Identity data may include your name, surname, date of birth and, where required by applicable legislation, your Turkish ID number. <\/p>

Contact data may include your phone number, e-mail address, and address information.Account and membership data may include user account information, login records, account preferences, and verification details. <\/p>

Reservation and accommodation data may include the selected property, check-in and check-out dates, number of guests, reservation details, and accommodation-related requests.<\/p>

During payment transactions, order and payment status information may be processed. Depending on the payment infrastructure used, credit or debit card details may be processed directly by the relevant payment service provider and may not be stored by Triptolia. <\/p>

We may also process technical data such as IP address, device information, browser information, transaction logs, and security logs when you use our website.<\/p>

3. Purposes of Processing Personal Data<\/h2>

Ki\u015fisel verileriniz; \u00fcyelik ve kullan\u0131c\u0131 hesab\u0131 olu\u015fturulmas\u0131, kullan\u0131c\u0131 do\u011frulama i\u015flemlerinin ger\u00e7ekle\u015ftirilmesi, rezervasyon s\u00fcre\u00e7lerinin y\u00fcr\u00fct\u00fclmesi, konaklama hizmetlerinin sunulmas\u0131, ev sahibi ve misafir aras\u0131ndaki ileti\u015fimin sa\u011flanmas\u0131, ilanlar\u0131n olu\u015fturulmas\u0131 ve y\u00f6netilmesi amac\u0131yla i\u015flenebilir.<\/p>

Your data may also be processed for carrying out payment and order transactions, providing customer support, sending reservation and transaction notifications by e-mail or SMS, handling requests and complaints, improving service quality, and ensuring platform security.<\/p>

Where required by law, personal data may also be processed in order to notify relevant public authorities about guests, respond to official authority requests, conduct accounting and financial processes, and fulfil legal obligations.<\/p>

Where your explicit consent is required and obtained, your contact information may also be processed for marketing communications such as campaigns, discounts, and announcements about new accommodation options.<\/p>

4. Legal Grounds for Processing<\/h2>

Your personal data is processed on the legal grounds set out in Articles 5 and, where applicable, 6 of KVKK. <\/p>

Bu kapsamda ki\u015fisel verileriniz; kanunlarda a\u00e7\u0131k\u00e7a \u00f6ng\u00f6r\u00fclmesi, bir s\u00f6zle\u015fmenin kurulmas\u0131 veya ifas\u0131yla do\u011frudan ilgili olmas\u0131, veri sorumlusunun hukuki y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc yerine getirebilmesi i\u00e7in zorunlu olmas\u0131, bir hakk\u0131n tesisi, kullan\u0131lmas\u0131 veya korunmas\u0131 i\u00e7in veri i\u015flemenin zorunlu olmas\u0131 ve temel hak ve \u00f6zg\u00fcrl\u00fcklerinize zarar vermemek kayd\u0131yla Triptolia\u2019n\u0131n me\u015fru menfaatleri i\u00e7in veri i\u015flenmesinin zorunlu olmas\u0131 hukuki sebeplerine dayan\u0131larak i\u015flenebilir.<\/p>

Processing activities that require explicit consent are carried out only where the relevant consent has been obtained.<\/p>

5. Methods of Collecting Personal Data<\/h2>

Your personal data may be collected electronically through the Triptolia website, membership and reservation forms, listing submission forms, contact forms, customer support channels, e-mail communications, SMS verification systems, and technical website records.<\/p>

Personal data may also be collected from information and documents directly provided by users during the provision of services.<\/p>

6. Transfer of Personal Data<\/h2>

Your personal data may be shared with third parties only to the extent necessary for the provision of services or fulfilment of legal obligations.<\/p>

In this context, your data may be transferred to payment service providers, SMS and communication service providers, hosting and server providers, information technology and security service providers, accountants, legal advisers, and other service providers necessary for the operation of the platform.<\/p>

Where required for reservation and accommodation services, relevant information may also be shared with the applicable property owner, operator, or accommodation service provider.<\/p>

Where legally required, personal data may be disclosed to authorised public institutions, judicial authorities, law enforcement bodies, and other competent authorities.<\/p>

Where personal data is transferred abroad, such transfers are carried out in accordance with the applicable provisions of KVKK and relevant legislation.<\/p>

7. Identity Information of Guests<\/h2>

For the purposes of managing accommodation services and complying with applicable legal obligations, guests may be asked to provide information such as their name, surname and, where required, Turkish ID number.<\/p>

Such information is processed only for the purposes of managing reservation and accommodation processes, fulfilling statutory notification obligations, and responding to requests from authorised authorities.<\/p>

Identity information is retained for the period required for the relevant service and applicable legal retention periods, and appropriate technical and administrative measures are applied to protect such information against unauthorised access.<\/p>

8. SMS and Phone Verification<\/h2>

For account and user security purposes, a one-time password (\u201cOTP\u201d) may be sent to your phone number.<\/p>

For this purpose, your phone number and technical verification records may be shared with the SMS service provider used to provide the verification service.<\/p>

Service-related SMS notifications concerning reservations, payments, and account transactions may be sent as part of the performance of the service.<\/p>

Marketing and commercial electronic communications are sent only where the required permissions have been obtained under applicable legislation.<\/p>

9. Retention and Security of Personal Data<\/h2>

Your personal data is retained for as long as necessary for the purposes for which it is processed and for the statutory retention periods prescribed by applicable legislation.<\/p>

Once the processing purpose no longer exists and the applicable retention period has expired, personal data is deleted, destroyed, or anonymised in accordance with applicable legislation.<\/p>

Triptolia implements appropriate technical and administrative measures to prevent unlawful processing of personal data, prevent unauthorised access, ensure secure storage, and reduce security risks.<\/p>

10. Cookies and Website Use<\/h2>

Triptolia may use cookies and similar technologies in order to ensure the proper functioning of the website, improve user experience, maintain security, and analyse website usage.<\/p>

Where required by applicable legislation, non-essential cookies are activated only in accordance with the user\u2019s preferences or consent.<\/p>

For more information about the use of cookies, please refer to our Cookie Policy.<\/p>

11. Your Rights Under KVKK<\/h2>

Under Article 11 of KVKK, you have the right to: <\/p>